Hobby Lobby reviews

3.2

45% would recommend to a friend

(4,941 total reviews)
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David Green

45% approve of CEO

44% positive business outlook

Hobby Lobby has an employee rating of 3.2 out of 5 stars, based on 4,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hobby Lobby employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Jan 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Employees who are dedicated to what they do and long term employees Good Pay

Cons

Not really a Christian environment Never enough hours to do all the projects, relays, entire aisle moves, frieght, seasonal sets, etc. Payroll for store structured on a dollar ammount, not on hours budget like other retaillers meaning that many full timers only get 30 hours because they make a high hourly rate. part timers get 6, 10, maybe 12 hours. The rest of the burden falls on the store manager and co manager to complete whatever tasks are left over because they are the only salaried managers. Stores are closed on sunday, but sometimes you still have to work In one year, I got most Sundays, Thanksgiving, and Christmas off, however I only got one..yes one regular scheduled day off. Otherwise I worked 6 day weeks. Pretty much from Mid October through end of year, Store Mgr and Co Mgr pretty much work open to close. From Thanksgiving to Christmas, You go in at 7am and leave around 11pm EVERY DAY. Some nights, myself and Store mgr stayed later. I had to work one sunday during Christmas season with a 102 degree fever and was told I could leave early. I left at 5pm with everyone else. I was pretty much worthless that day.

1.0
Aug 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent pay and great co-workers. Flexible scheduling for students. A good "starter" job for those between high school and college, or retirees looking to fill a few hours.

Cons

This is not a company to build a career with. There is no upward mobility. The management is terrible. Neoptism is rampant in this company. There is no future for young, educated professionals working with Hobby Lobby. Unless you are willing to brown nose and backstab your way up, count on never getting promoted. The company's motto seems to be "Do more with less". There are never enough employees to finish the work that must be done. Management treats everyone as though they were naughty kindergarteners, with vague disapproval and disappointment. There is no opportunity for discussion or compromise. No fear of firing, though. The company will do whatever it can to prevent having to pay out unemployment. "Dissenters" and "troublemakers" are simply demoted, their hours made as uncomfortable as possible, and given impossible tasks to complete until they get fed up and leave. There is never enough time to finish the work allotted. Company execs seem much more concerned with the image and appearance of the store (and whether customers might, god forbid, witness employees actually working on things) than in efficiency and productivity. Getting the proper tools and equipment to do the work properly is next to impossible. Mentioning that you cannot get the proper tools or enough time or enough people to do the job is labeled "complaining". Employees are treated as interchangeable cogs in the machine with no regard to their personal backgrounds, skills, or education. Employees are not allowed to make eye contact, speak with, or acknowledge company executives when they visit, or to page each other by name over the intercom when execs are in the store. Rules change constantly, often from day to day, over the most incredibly minuscule nit-picky details, though this is rarely communicated clearly by management. Upper management strives to create a culture of fear, where employees are frequently told they must work extra hard because an exec will be visiting. Nine times out of ten, the visit never occurs. "Motivation" consists of telling employees they are not working hard enough or fast enough, that they make too many mistakes or are not "team players". There is no incentive to try harder or do better. The best you can produce is never good enough. There is a constant feeling that management is waiting to catch you doing something wrong so they can justify the way they treat the people under them. "Training" consists of watching company-produced videos on how to catch people stealing at the till, whether you work the registers or not. There is no safety equipment to unload the trucks. Employees are not provided with proper footwear or gloves. The overall environment is designed to crush out any vestige of creativity or individuality for the sake of conformity. Do not be fooled by the "Christian company" line. It's a flat out lie. No true Christian would treat the people beneath them the way Hobby Lobby treats its employees. With the exception of a job where I very nearly filed a sexual harassment suit against my employer upon leaving, this is hands down one of the worst set of managers I have ever had to work with.

1.0
Mar 15, 2011
Recommend
CEO approval
Business Outlook

Pros

- You get the opportunity to meet some great people (co-workers). - Learn about all kinds of hobbies you didn't know about before.

Cons

- Even if you meet co-workers you like and want to hang out with, other co-workers will get angry that you don't invite them on outings or will cause drama just to give them something to do. - Cashiers are always on register and are never given the opportunity to go anywhere else in the store, except on the rare occasions you're sent to open send out, and even then you're first call when a back up cashier is needed. - Some employees are treated better then others. (i.e. dress code/ no visible tattoos/piercings is strictly enforced with some employees, while not so much with others) - A general lack of acknowledgment of employees strong points/willingness to learn other areas of the store. (i.e. cashier with a prior knowledge of jewelry making kept on register when someone is needed in the jewelry department. Management runs the department, despite their lack of knowledge on the subject.) - District managers rarely, if ever, take the time to ask employees how they enjoy working there or if the management is doing everything possible to make the company an enjoyable place to work. - Managers will often say they will handle an issue you have, but won't until the 2nd or 3rd time you complain. - Not nearly enough employees scheduled at any given time. You'll be lucky to have 5 employees at a time, and more then 15 total on your staff. - Managers will take quite a bit of time getting there if you call them for something. Even then, they will most likely call you before they even come up and ask what you need. 9 times out of 10, the customer will get disgusted with waiting and decide they don't want the item that bad, assuming they haven't walked out while waiting in line. - Sometimes you will be left without a back up cashier at all, cause they will all be on lunch or unloading the truck, so you will have 6, 7, 8 people in line with full carts, sometimes 2 carts cause they are small, and have to clear the line out yourself. Managers can run any register, but they often don't. - Whoever hires store managers doesn't do much in the way of background checks. Several stores have had corrupt store managers that have ended up getting fired for accepting bribes, having affairs with employees, and various other activities. - No scanners make things challenging. It's not necessarily a con, because after a while you get used to it, but customers often get mad that there are no scanners and absolutely everything, right down to whats on sale, is manual. Whether an item is included in the sale or not, if not clearly included, if often at the cashiers' discretion. If the customer doesn't agree, they make you call a manager, who will give the customer the sale just to appease them. - Signs are sometimes vague and hung near non-sale items. (i.e. yard stakes are places in front of wall decor items. Wall decor is on sale. A sign goes up because the wall decor is on sale. Customers try to say the yard stakes are on because there's a sign there.) - Signs are missed when pulling them down Saturday nights, so the next week a customer will come up with an item and say "That's on sale cause there was a sign in front of it. I'll go over there with you and show you." Cashiers only have the ad in front of them to work off of and cannot leave the registers. Clearly if you have a line and are the only person standing up there, you can't walk to the back of the store to look at a sign. - Whether an item is included in a sale or not sometimes changes, whether it's which manager you ask or which week it is. (i.e. sometimes tulle is included with ribbon, but other times it's its own category. Metal wall signs are sometimes included in metal ware, but sometimes it's only when wall decor is on.)

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