Hobby Lobby reviews

3.2

45% would recommend to a friend

(4,939 total reviews)
avatar

David Green

44% approve of CEO

44% positive business outlook

Hobby Lobby has an employee rating of 3.2 out of 5 stars, based on 4,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hobby Lobby employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Apr 6, 2011

Not too bad for retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The store has experienced a low rate of turnover. There's a good sense of camaraderie amongst employees. The store manager is pleasant and accessible. Having Sundays off is great.

Cons

They've been cutting hours lately. The DM is unpleasant to deal with. The way merchandise is packed/shipped results in a lot of it arriving broken which gets frustrating.

1.0
Apr 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Hour wage is $11 to start. You get Sundays off.

Cons

If you can put up with the BS, the hourly wage to start full time is great. Management does not know what they are doing or what to do. Rules and regulations change on a daily basis. It's a tier effect, so when a store does really good at saving money by having the employees currently on payroll work like slaves instead of hiring enough people to do the job or bringing in the ones on their days (more than one day) off, then the Managers, District Managers, Regional Managers and so on up the line get tremendous bonuses at the end of the year. If the employees are lucky, David Green and sons will give us a $100 bonus for each year we work there, however, employees don't stay longer than 10 years so not sure if there is a cap on the employee bonus. Employees know for a fact that there is not a cap for the upper management. Often managers have no rhyme or reason to the way they do the weekly schedules. If you work more than 5 hours you get a 30 minute lunch break, if you work 6 or more hours, you get a 15 minute break in morning and a 30 minute break in afternoon, however employees are not sure what the legality is if you work from 8:00 am to 9:00 p.m., there is two 15 minute breaks, one in the morning, one in the afternoon with only a 30 minute break for lunch, no dinner break. ANY ONE OUT THERE KNOW THE FEDERAL LAW ABOUT THIS?? Thursdays are truck days so all department heads except Fabrics and Custom Framing have to off-load the trucks, then after putting all of the shipment up, these same department heads have to handle their own garbage, taking to the back -- trash bags, empty boxes, repack boxes, and plastic totes. There is however 4 or 5 stockmen working on these days, but they either help out in the larger departments or in seasonal or are supposed to be unloading the send out boxes and assembling the furniture. By the way the stockmen leave anywhere between 3 and 5 o'clock; the manager and co-manager leaves at 5 o'clock as well. Friday mornings will find 3 to 5 department heads in the store at the time of opening, however, they will be in the back unpacking the send out boxes that came in on the truck on Thursday, no one by the way is out on th floor during the first 4 to 5 hours of the day. CAN WE SAY "HELLO SHOPLIFTERS"!! Then these 3-5 department heads will leave around 5 o'clock in the afternoon, and only one department head with maybe if they are lucky two part-time people will be working in taking care of the customers on Friday evenings. The reversal is on Saturdays, there will be only one department head (often part-timers don't work on Saturday mornings) on the floor having to take care of 8 departments, zoning 8 departments, answering all calls for these 8 departments, helping customers in each of these 8 departments and answering questions from the cashiers. Then about 1 o'clock, you will have 3-5 department heads come in to work the evening shift. Let's not even talk about when you are sick, or have hurt yourself on the job. Suffice it to say, there is no workers compensation in the great State of Texas, there is no sympathy from the managers, in fact if you don't do your job when you are sicker than a dog, they get mad.

2.0
Mar 31, 2011
Recommend
CEO approval
Business Outlook

Pros

Always having Sundays off Closing at 8 Good flexibility for days off with school and other things Always get days requested off

Cons

The communication is virtually non-existent. If there's a policy change, not everybody gets told, and usually, at least half the cashiers are clueless until they do it the old way and get yelled at. No scanners. This means we have to take that much more time figuring out the department, and the sale, making our lines longer. Even when they are items we see everyday and know instantly, it still takes longer then scanning. Plus, if there isn't a price on the item, we have to wait that much longer to call someone and have them find it. Also, it's very easy for someone to switch the prices, especially on clearance items. If you're in a rush, you might not realize the price seems wrong. Sales. Since there aren't any scanners, we have to memorize the sale ad. That leads to human error, either giving a sale when there isn't one, or not giving a sale. Every other customer wants to argue about it, and you have to take time to explain, and sometimes call the CSM or the manager for help. Not enough people on the floor or cashiers. When we close, there are usually 3 cashiers, a CSM, a manger, and maybe 3 or 4 people on the floor. When there's a lot of returns, and the store is trashed, it takes forever to get out. Plus, during the day, half the department workers are off, making the customers angry and it harder for the cashiers when they need prices or something else. Returns. They aren't fun to do, people often get angry about it, and you have to wait for a CSM to be free every time you need to complete one. Plus, if the cashier keyed the item in wrong (wrong department or sale), it makes the job that much harder.

Viewing 4870 - 4872 of 4,939 Reviews

Glassdoor has 5,087 Hobby Lobby reviews submitted anonymously by Hobby Lobby employees. Read employee reviews and ratings on Glassdoor to decide if Hobby Lobby is right for you.