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      Holiday Inn Club Vacations

      Engaged Employer

      Holiday Inn Club Vacations reviews

      3.5

      49% would recommend to a friend

      (1,017 total reviews)
      avatar

      Jim Mikolaichik

      55% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Career opportunities

      3.3

      Work/Life balance

      3.3

      Senior management

      3.3

      Compensation and benefits

      Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Sep 17, 2018

      Terrible Call Center

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training was decent. However, what is taught in training is not successful on the phones. You are taught by the seasoned vets to change everything in order to be successful.

      Cons

      Mangement are a bunch of selfish liars. Don’t believe anything management or the recruiters tell you. They are all liars.

      avatar
      Holiday Inn Club Vacations Response
      7y
      We appreciate you taking the time to leave a review about your employment experience with us. We're sorry to hear you weren't satisfied during your time here, and we want you to know we've passed your concerns along to our leadership team so they can fully review and address your concerns. The training curriculum is purposely structured to lay a firm foundation from which to build upon. New Hire training develops a baseline so new hires can be coached and evaluated effectively. As they become seasoned veterans, experienced agents learn how to persuade using different techniques and approaches still following the Trust, Need, Help, Hurry sales model. Veterans often have good intentions by trying to help new hires expedite their learning curve and in doing so may cause confusion which may have happened here. Thank you for providing your feedback and helping us making HCV a better place to work. We wish you the best of luck in your future endeavors.
      3.0
      Sep 4, 2018

      Good Starting Point

      Full time-analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Willing to hire limited experience and it's great first job experience. If you stick it out for a couple years then you should be able to get higher offers elsewhere. Job Security is pretty good

      Cons

      Happiness hear will very GREATLY depending on which department your work in, and who you report to within that department Hours worked each week can get high. Big issue if salaried. Pay is below what you'd receive elsewhere. If it's your first job, it wont sting as much. Management can be very difficult to work under in some departments. I'm sure some are okay, but others can be a condescending, unreasonable, and prone to micromanaging. Some depts promote freely, some you may not see one for years if ever. Benefits are probably average to below average. Small 4% 401k match.

      3.0
      Aug 30, 2018

      company

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      good customer service while enhancing my skills

      Cons

      long hours not much time for family

      Viewing 733 - 735 of 1,017 Reviews
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      ReviewsHoliday Inn Club Vacations reviews

      Glassdoor has 1,056 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.