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Holiday Inn Club Vacations

Engaged Employer

Holiday Inn Club Vacations reviews

3.5

49% would recommend to a friend

(1,017 total reviews)
avatar

Jim Mikolaichik

55% approve of CEO

49% positive business outlook

Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 1, 2018

OMD

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits seem good, if you have money to use the room stays.

Cons

Hardly any phone calls, unless people are calling book by date, so they dont lose extra perks (momey, tickets). Then they do a skill set if your not doing well, they lower the amount of phone calls you get. All customer service calls count against you, called conversion. Very stressful. They promise you the world financially, not true for all. Unfair, makes you feel horrible. I seen 4 people walk out this week and 1 fired because his numbers aren't up. Plus you have to buy your headsets for $50.00

avatar
Holiday Inn Club Vacations Response
8y
Thanks for your honest feedback. As a rapidly growing company we are very interested in how we can provide the best employee experience in our market. Part of this is ensuring we create a productive atmosphere where employees feel supported and can succeed in their roles.
1.0
Mar 29, 2018

Reservations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hours and easy job

Cons

Horrible pay, once you hit your 90 days you get paid $2 less, your not working a full 40 hours, its extremely slow and they hired way to many people so it makes it hard to meet your goals, if your a minute late its an occurrence

3.0
Mar 10, 2018

Sales Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co workers friendly. Good work/life balance

Cons

Feels like old school timeshare. Rather than coach and train, leadership belittles and intimidates agents for better performance. Inappropriate language and swear words are often used. Lack of communication between departments. Upper levels of leadership feel they are above talking to those with roles below em

Viewing 76 - 78 of 1,017 Reviews

Glassdoor has 1,056 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.