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Holiday Inn Club Vacations

Engaged Employer

Holiday Inn Club Vacations reviews

3.5

49% would recommend to a friend

(1,017 total reviews)
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Jim Mikolaichik

55% approve of CEO

49% positive business outlook

Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Money if you really need it, and the Benefits were ok. Other than that, there really isn't much to praise.

Cons

Terrible communication between all departments as well as in between the resort and corporate. Compensation is well below industry standards. Problems were mostly avoided as opposed to solved (still have issues with Housekeeping even after switching to a contractor). General Management deliberately avoided Members and Guests that wanted to speak to them. Corporate only "appreciates" you once a year, unless you're apart of Sales, in which case you get a few appreciation dinners.

1.0
Feb 3, 2017

Employee engagement doing down

Recommend
CEO approval
Business Outlook

Pros

Good benefit package. Free lunch on weekends.

Cons

Upper operations management does not keep their word. If an employee (especially a long tenured one) advises a member of upper management regarding a legitimate concern , FOLLOW UP with that employee. No response is always worse than a bad answer. Also, there is no structured employee development program. The company prefers to hire certain positions from the outside even after they offered the position to several outside candidates that did not work out. How can you expect to maintain the culture that made the company successful if you continue to hire from outside ? Especially candidates from outside the hospitality industry. Is it more beneficial to hire someone from the outside based on a 20 minute interview or give an opportunity to an already established employee ? The company doesn't appear to understand how long tenured employees impact and influence the overall company culture.

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Holiday Inn Club Vacations Response
9y
Thank you for your review. We’re very sorry to hear about your experiences. As a growing company, we're always looking to improve and strive to provide our team members with an environment where they feel heard. Our employees are the backbone of the company's success, and we pride ourselves on our values, such as teamwork, service, integrity, and fun. Once again, thank you for your honest review.
1.0
Jan 26, 2017

Not good

Recommend
CEO approval
Business Outlook

Pros

I found nothing positive after they acquired Silverleaf Resorts.

Cons

I would highly recommend not working for this company.

Viewing 85 - 87 of 1,017 Reviews

Glassdoor has 1,056 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.