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      Holiday Inn Club Vacations

      Engaged Employer

      Holiday Inn Club Vacations reviews

      3.5

      49% would recommend to a friend

      (1,017 total reviews)
      avatar

      Jim Mikolaichik

      55% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Career opportunities

      3.3

      Work/Life balance

      3.3

      Senior management

      3.3

      Compensation and benefits

      Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Mar 25, 2024

      The Blockbuster of Timeshare

      Vp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits, hybrid schedule

      Cons

      CEO and Executive Team effectiveness, lack of technology acumen, outdated sales practices and inability to grow and innovate

      avatar
      Holiday Inn Club Vacations Response
      1y
      Thank you for taking the time to provide your feedback. We will share this with our leadership team, but we also encourage you to speak directly with your leader and/or HR partner about your feedback so they can help as well. Thank you for all you do to support our mission of being the most loved brand in family travel.
      1.0
      Mar 19, 2024

      Overworked, underpaid, undervalued, over-laid off

      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The pay is slightly above average. - The schedule is flexible.

      Cons

      - Zero motivation or mean to move up. You will be a Level 1 for the rest of your life. There will never be a Level 2 opening, and you will get told you can shadow other teams and yet there's never any time to actually do it. - No support at all. Try to reach out to other teams for help and you get nothing. Yet everyone complains about how the Service Desk doesn't do things correctly. - Are you doing well? You'll never know. No one tells you. - Nothing is being done to lower the call volume, No automation in place, firing people and not backfilling, cutting the team to below skeleton crew. - You are expected to take caller abuse, and if you do anything to offset that, you are wrong and will be reprimanded.

      avatar
      Holiday Inn Club Vacations Response
      1y
      Thank you for taking the time to share about your employment experience. We're sorry to hear this — if you'd like to talk to us more about your experience, please email us at TMConnect@holidayinnclub.com. We will be sharing your feedback with our leadership team to help improve our employment experience and wish you all the best in your future endeavors.
      Viewing 172 - 174 of 1,017 Reviews
      Related searches: Holiday Inn Club Vacations jobs | Holiday Inn Club Vacations salaries | Holiday Inn Club Vacations benefits | Holiday Inn Club Vacations interviews
      ReviewsHoliday Inn Club Vacations reviews

      Glassdoor has 1,056 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.