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      Holiday Inn Club Vacations

      Engaged Employer

      Holiday Inn Club Vacations reviews

      3.5

      53% would recommend to a friend

      (1,016 total reviews)
      avatar

      Jim Mikolaichik

      55% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Senior management

      Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Jan 5, 2026

      Review

      It level 1-2 technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      👍 Pros (Why It’s a Good Job) Great for building fundamentals • Real-world experience with help desk tools, endpoints, networks, AD/Azure, VoIP, basic security. • Strong foundation for any IT path. People-focused work • If you like helping others, this is very satisfying. • Immediate feedback when you fix someone’s problem. Clear growth path • Move to Level 3, NOC roles, systems admin, network admin, cloud support, security, etc. Solid job availability • Virtually every company needs support staff. Transferable skills • Ticketing, scripting basics, troubleshooting — useful everywhere.

      Cons

      Can feel repetitive • Password resets and printer issues become routine. • If you want tech depth immediately, L1 can feel shallow. High user interaction • You will talk to frustrated users sometimes. • Requires patience + good communication. Pressure to meet SLAs • Ticket response times and satisfaction scores matter. • Can feel like call-center metrics at times. Sometimes limited autonomy • Especially at pure L1: you follow scripts and guides.

      Viewing 19 - 21 of 1,016 Reviews
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      ReviewsHoliday Inn Club Vacations reviews

      Glassdoor has 1,055 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.