Question 1

Is Holiday Inn Express a good company to work for as a Customer Service Representative/Front Desk?

Accepted Answer

Customer Service Representative/Front Desk professionals working at Holiday Inn Express have rated their employer with 3.4 out of 5 stars in 196 Glassdoor reviews. This is an average score with the overall rating of Holiday Inn Express employees being 3.4 out of 5 stars. Search open Customer Service Representative/Front Desk Jobs at Holiday Inn Express now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Front Desk interview questions at Holiday Inn Express.

Question 2

Does Holiday Inn Express pay Customer Service Representative/Front Desk employees well?

Accepted Answer

Customer Service Representative/Front Desk professionals rate their compensation and benefits at Holiday Inn Express with 2.8 out of 5 stars based on 196 anonymously submitted employee reviews. This is 3.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/Front Desk salaries at Holiday Inn Express.

Question 3

How happy are Customer Service Representative/Front Desk professionals working at Holiday Inn Express?

Accepted Answer

47% of Customer Service Representative/Front Desk employees at Holiday Inn Express would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Customer Service Representative/Front Desk professionals have also rated Holiday Inn Express with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Holiday Inn Express?

Accepted Answer

Front Desk Agent (319), Front Desk Receptionist (203), Housekeeper (191), General Manager (96), Night Auditor (94), Night Auditor/Front Desk Agent (76), Front Desk (59), Housekeeping (50), Front Desk Associate (40), Guest Service Representative (40), Breakfast Attendant (38), Front Desk Clerk (34), Front Office Manager (34), Guest Service Agent (34), Receptionist (34)

Question 5

What are the pros of working at Holiday Inn Express according to real employee reviews?

Accepted Answer

"great people... and that is all" ((in 90 reviews)); "Get to meet new people and work with a great staff" ((in 85 reviews)); "Great coworkers and GM helped if any issues" ((in 62 reviews)); "Flexible schedule and I loved all the different people I got to meet!" ((in 31 reviews)); "Free breakfast and coffee for housekeepers" ((in 29 reviews))

Question 6

What are the cons of working at Holiday Inn Express according to real employee reviews?

Accepted Answer

"Low pay for very strenuous and hard work." ((in 181 reviews)); "Avoid! Bad management and gossipy co" ((in 170 reviews)); "No Benefits and no raise." ((in 100 reviews)); "long hours and hard to find employees" ((in 65 reviews)); "Deal with complaints and everything yourself because manager never handles them" ((in 36 reviews))

Holiday Inn Express

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Relaxing job, but demanding shift patterns and weekends

Pleasant coworkers overshadowed by terrible management

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