Question 1

Is Holiday Inn Express a good company to work for as a Customer Service Representative/Front Desk?

Accepted Answer

Customer Service Representative/Front Desk professionals working at Holiday Inn Express have rated their employer with 3.4 out of 5 stars in 196 Glassdoor reviews. This is an average score with the overall rating of Holiday Inn Express employees being 3.4 out of 5 stars. Search open Customer Service Representative/Front Desk Jobs at Holiday Inn Express now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Front Desk interview questions at Holiday Inn Express.

Question 2

Does Holiday Inn Express pay Customer Service Representative/Front Desk employees well?

Accepted Answer

Customer Service Representative/Front Desk professionals rate their compensation and benefits at Holiday Inn Express with 2.8 out of 5 stars based on 196 anonymously submitted employee reviews. This is 3.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/Front Desk salaries at Holiday Inn Express.

Question 3

How happy are Customer Service Representative/Front Desk professionals working at Holiday Inn Express?

Accepted Answer

47% of Customer Service Representative/Front Desk employees at Holiday Inn Express would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Customer Service Representative/Front Desk professionals have also rated Holiday Inn Express with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Holiday Inn Express?

Accepted Answer

Front Desk Agent (319), Front Desk Receptionist (203), Housekeeper (191), General Manager (96), Night Auditor (94), Night Auditor/Front Desk Agent (76), Front Desk (59), Housekeeping (50), Front Desk Associate (40), Guest Service Representative (40), Breakfast Attendant (38), Front Desk Clerk (34), Front Office Manager (34), Guest Service Agent (34), Receptionist (34)

Question 5

What are the pros of working at Holiday Inn Express according to real employee reviews?

Accepted Answer

"great people... and that is all" ((in 94 reviews)); "Get to meet new people and work with a great staff" ((in 88 reviews)); "All coworkers are friendly" ((in 59 reviews)); "Flexible schedule and I loved all the different people I got to meet!" ((in 27 reviews)); "Good People, flexible schedule, nice guests sometimes" ((in 26 reviews))

Question 6

What are the cons of working at Holiday Inn Express according to real employee reviews?

Accepted Answer

"Low pay for very strenuous and hard work." ((in 186 reviews)); "Poor management and not flexible" ((in 176 reviews)); "No benefits (health or otherwise) and no guarantee of full" ((in 95 reviews)); "Long hours and very tiring" ((in 64 reviews)); "bad managers, they are rude" ((in 39 reviews))

Holiday Inn Express

Holiday Inn Express Customer Service Representative/Front Desk reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Bad owner, low pay

Great

Great plave

Top companies for "Compensation and Benefits" near you

Jobs at Holiday Inn Express

Holiday Inn Express reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Holiday Inn Express

Holiday Inn Express reviews FAQs