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Holiday Inn Express

Engaged Employer

Holiday Inn Express reviews

3.4

55% would recommend to a friend

(2,639 total reviews)

Keith Barr

66% approve of CEO

53% positive business outlook

Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great work culture and offers growth opportunities

Cons

-Pay is not great compared to industry standards

2.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Started right away with no experience, caught on pretty quickly. Hotel Owner was very involved with operations and staff and took care of current and former employees.

Cons

Alot of gossip behind the desk, Front Desk Manager Trish didn't know how to communicate an issue when it comes up, instead waiting to unload everything she believes was done wrong in a rant, and not always to your face. Picked up alot of hours due to becoming the only night shift person almost immediately, and this went unnoticed and unappreciated in many ways. Alot of expectations for a job that will only ever pay minimum wage. If you go over 40 hours, they do not have to pay overtime to hotel workers in the state of Maryland. Beware

4.0
Jun 4, 2025

Pay

Recommend
CEO approval
Business Outlook

Pros

Great manager, great front desk team, very accommodating to schedule

Cons

They have favorites, some team members don't pull their weight, hk turnover, pay could be better, higher up managers will leave you to the wolves when you need help. Will not promote based on best person for certain positions but instead on personal favoritism.

Viewing 124 - 126 of 2,639 Reviews

Glassdoor has 2,839 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.