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Holiday Inn Express

Engaged Employer

Holiday Inn Express reviews

3.4

55% would recommend to a friend

(2,639 total reviews)

Keith Barr

66% approve of CEO

53% positive business outlook

Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

friendly teammates, and good benefits slackers never get warnings

Cons

-Terrible management -Terrible slack, and un-responsible culture -horrible non balancing workload -no team spirit -under evaluate each post difficulties -lack of supporting -not allow with any noise about issues or problems, only have positives

3.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

You meet awesome people here—guests and staff alike are made up of really beautiful people once you take the time to get to know them. There’s your occasional bad apple with guests, and if you’re used to having to deal with people, you know which battles are worth fighting for with the general public. For the most part, you have major support from management, and once you get into the rhythm of your work, and you like what you do, it won’t feel like work at all.

Cons

Management. As you climb in the ladder, you lose your patience for your employees—and the willingness to help. Initially, you’re invited to call whenever you need something. Overtime, it will be apparent that you are bothersome—and occasionally have the phone hung up in your face. Same thing goes for the maintenance man, who will invite you to call him whenever there’s a worker order, insist on it because he apparently gets double pay—but then will never come. You are left to figure it out and get a slap on the wrist later versus being trained properly and thoroughly the first time. Don’t tell your colleagues any personal information you don’t want shared.

Viewing 151 - 153 of 2,639 Reviews

Glassdoor has 2,839 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.