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Holiday Inn Express

Engaged Employer

Holiday Inn Express reviews

3.4

52% would recommend to a friend

(2,639 total reviews)

Keith Barr

64% approve of CEO

51% positive business outlook

Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Pay and benefits. IHG rewards are amazing

Cons

If you are working in the kitchen it gets crazy add in some lazy co workers add you are in for a ride. Team members usually do the heavy lifting in the Kitchen

1.0
Mar 3, 2025

Toxic Work Environment

Recommend
CEO approval
Business Outlook

Pros

The employee hotel discount is as pro if you have time and money to travel.

Cons

The drawbacks of working at this hotel include a toxic work environment, substance abuse among management, and incidents of sexual harassment by guests. Employees often find themselves in dangerous situations that could lead to sexual or workplace violence. In case of a fire, management requires front desk staff to remain in the building despite the fire chief's instructions to evacuate. Failure to comply with this requirement may result in disciplinary action. Additionally, upper management significantly lacks ethical standards. Hourly employees are frequently asked to provide misleading information to guests about serious issues, such as credit card fraud, mold, and pest infestations. Given these serious concerns, potential employees and guests are advised against working at or staying at this hotel.

Viewing 160 - 162 of 2,639 Reviews

Glassdoor has 2,839 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.