Is Holiday Inn Express a good company to work for?

Holiday Inn Express has an overall rating of 3.4 out of 5, based on over 2,840 reviews left anonymously by employees. This rating has been stable over the past 12 months. 52% of employees would recommend working at Holiday Inn Express to a friend and 51% have a positive outlook for the business. The best reviews about Holiday Inn Express have been left by employees working as Customer Service Representative , Sales Manager and Breakfast Attendant .

Does Holiday Inn Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn Express employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn Express. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn Express?

52% of Holiday Inn Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn Express 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holiday Inn Express?

Front Desk Agent (320) , Front Desk Receptionist (203) , Housekeeper (191) , General Manager (96) , Night Auditor (94) , Night Auditor/Front Desk Agent (76) , Front Desk (59) , Housekeeping (50) , Front Desk Associate (40) , Guest Service Representative (40) , Breakfast Attendant (38) , Front Desk Clerk (34) , Front Office Manager (34) , Guest Service Agent (34) , Receptionist (34)

What are the pros of working at Holiday Inn Express according to real employee reviews?

"great people... and that is all" ((in 95 reviews)); "Get to meet new people and work with a great staff" ((in 90 reviews)); "Great coworkers and GM helped if any issues" ((in 63 reviews)); "Free breakfast and coffee for housekeepers" ((in 28 reviews)); "Free food, flexible schedule, good location, hotel discounts" ((in 27 reviews))

What are the cons of working at Holiday Inn Express according to real employee reviews?

"Low pay for very strenuous and hard work." ((in 182 reviews)); "Avoid! Bad management and gossipy co" ((in 165 reviews)); "No benefits (health or otherwise) and no guarantee of full" ((in 94 reviews)); "Long hours and not easy to get to without a car" ((in 65 reviews)); "bad managers, they are rude" ((in 39 reviews))

What are employees saying about Holiday Inn Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holiday Inn Express layoffs and their outlook for job security at Holiday Inn Express in 2026.

What are the top reviewed Holiday Inn Express locations?

Orlando , Charlotte , New York , Atlanta , Dallas , Saint Louis , Houston , Louisville , Nashville , Phoenix , Grand Rapids , San Antonio , Columbus , Las Vegas , Fort Worth , Los Angeles , San Diego , Omaha , Austin , Knoxville , Mason City , Philadelphia , Columbia , Richmond , Warrensburg , Madison , Mooresville , Lucedale , Picayune , Minneapolis

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Holiday Inn Express

Holiday Inn Express reviews

3.4

52% would recommend to a friend

(2,640 total reviews)

Keith Barr

64% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,640 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Dec 5, 2024

It was definitely and experience working at Holiday Inn

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

People were friendly, you meet different people from all walks of life.

Cons

Employees were always calling out

1.0

Dec 4, 2024

TOXIC management terrible owners

Facilties maintenence technician

Recommend

CEO approval

Business Outlook

Pros

The lazier you are the better the pay. Free breakfast and water.

Cons

People in front office are constantly talking about you, your performance, your absences, personal life etc. They work as little as possible and make fun of the way your working when your trying to get a job done. The manager has no follow through when issues are reported about other staff just says it will be handled and it's not. No incentive to work hard they use the employees to a point of burn out and reap a bonus while doing nothing for the people working.

4.0

Dec 2, 2024

fast paced and hard work

Laundry attendant

Recommend

CEO approval

Business Outlook

Pros

its fast paced keeps you on your feet

Cons

can be hard to keep up with work load

Viewing 196 - 198 of 2,640 Reviews

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Jobs at Holiday Inn Express

Hotel Laundry Attendant

Room Attendant - Housekeeper

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Holiday Inn Express

Holiday Inn Express reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It was definitely and experience working at Holiday Inn

TOXIC management terrible owners

fast paced and hard work

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