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Holiday Inn Express

Engaged Employer

Holiday Inn Express reviews

3.4

55% would recommend to a friend

(2,639 total reviews)

Keith Barr

66% approve of CEO

53% positive business outlook

Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Aug 2, 2019
Recommend
CEO approval
Business Outlook

Pros

The only pro with this job is that the employees you work with are decent people and at least your guaranteed hours

Cons

Where to start. I could think of 10 reasons why this job is not worth it. Walked in for an interview. I was purposely waited out for an hour. If they want you to respect their time , they should respect yours , later heard that this is a common tactic for the manager to see who's desperate enough for a job. He showed up to the interview with the attitude that said "I don't have time to care". Within the first week, I heard every single other employee with their work horror stories. There is no safety procedures , you call with an emergency they don't take you seriously. There is ZERO SAFETY TRAINING which is especially needed for night shift workers . There are no contracts to sign once on the job. There's no written worded explanations about how the place is run. Only a booklet of the computer system they use for the hotel. When on the phone with management they often lose their professionalism and will tell you to "keep your personal business at home" but then will turn around and harrass you and Demean you. Many times and not surprising to other employees that have worked there for years, the management has no respect for his employees or the customers. His attitude is safe to say regarded as snappy, arrogant and rude. They do not appreciate you going the extra mile. They do not appreciate your efforts to doing your job right. There is no actual opportunity to succeed and move forward in the position. There is a lot of immaturity and family drama with this company. If you make mistakes they hound you for half an hour wasting your time and theirs, however Carry on childish attitudes and reactions towards each other. the manager personally has been sued for their Ill behavior on numerous occasions. As an employee they do not respect you. There is no proper training time. They train you 2 or 3 shifts and then throw you in on your own. It is a LOT of information to organize and get familiar with. They need to set you up to succeed, and give you the room to grow as an employee. They do not respect your time. If you have other commitments or a second job, they will ask you to reconsider having it during non working hours, instead of doing their best to accommodate, even if your request is not unreasonable. If you ask to work part time .... Be ready to be scheduled full time. They do what they want and they think the method works well for them. The job is minimum wage. Which in normal circumstances is not uncommon . However the other company under the same name, not apart of these peoples ownership , pays more for the same position. IMPORTANT NOTE TO CONSIDER, THEY TRY TO GET AWAY WITH NOT PAYING YOU YOUR FULL PAY AND NOT PAYING ON TIME. they expect you to hound them for your pay for the work YOU put in. But have no shame in trying to hold you to higher standards and responsibilities they wouldn't do themselves. If you want to get snapped at on a regular basis disrespected, and be unprepared for the job. .... This is the place to go.

5.0
Jul 13, 2019

Powerful work ethics

Recommend
CEO approval
Business Outlook

Pros

Good management and training given

Cons

None management at good at looking after staff

5.0
Jul 8, 2019

Sales executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was exposed to so many things

Cons

Nothing much apart from working under too much pressure

Viewing 2542 - 2544 of 2,639 Reviews

Glassdoor has 2,839 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.