Is Home Instead a good company to work for?

Home Instead has an overall rating of 3.4 out of 5, based on over 3,743 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 54% of employees would recommend working at Home Instead to a friend and 48% have a positive outlook for the business. The best reviews about Home Instead have been left by employees working as General Manager , Home Care Consultant and Certified Nursing Assistant CNA .

Does Home Instead pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Instead employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Home Instead. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Instead?

54% of Home Instead employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Instead 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Home Instead?

In Home Caregiver (245) , Home Health Caregiver (113) , Care Giver (102) , Caregiver (75) , Home Health Aide (66) , Carer (58) , Certified Nursing Assistant CNA (50) , Senior Caregiver (48) , Caregiver, CNA (46) , Care Assistant (41) , Client Care Coordinator (30) , Caregiver/Companion (24) , Recruiter (24) , Service Coordinator (24) , Healthcare Assistant (23)

What are the pros of working at Home Instead according to real employee reviews?

"They have flexible hours and they care about their caregivers and show their appreciation often." ((in 191 reviews)); "Staff friendly and well organized" ((in 159 reviews)); "Great people to work for and with" ((in 155 reviews)); "Good training and oversight given" ((in 123 reviews)); "Flexible schedule and can choose" ((in 112 reviews))

What are the cons of working at Home Instead according to real employee reviews?

"Low pay and didn’t pay for drive time when driving to multiple locations in a day" ((in 411 reviews)); "On Call all the time; no benefits at the location I worked at; constant stress due to the lack of caregivers and lack of procedures." ((in 139 reviews)); "poor communication between the office and caregivers" ((in 48 reviews)); "The salary is low and the long distance driving for short hours." ((in 41 reviews)); "Besides the low wages (which was expected taking this job) the owner was difficult to work with." ((in 29 reviews))

What are employees saying about Home Instead layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Home Instead layoffs and their outlook for job security at Home Instead in 2026.

What are the top reviewed Home Instead locations?

Omaha , Portland , Louisville , Virginia Beach , Bowling Green , Jacksonville , Houston , Fredericksburg , Denver , Fayetteville , Orlando , Phoenix , Manassas , Charlotte , Nashville , Beaverton , Erie , Pittsburgh , Kennesaw , Chicago , Wilmington , Los Angeles , Sacramento , Fort Collins , Charleston , Huntsville , Mesa , Lincoln , Raleigh , Evansville

Home Instead reviews

3.4

54% would recommend to a friend

(3,504 total reviews)

Seth Sternberg

61% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 22, 2022

Standard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working, lovely staff, good location

Cons

Work life balance, poor management, very client focused

1.0

Feb 19, 2022

Puts you and the client in danger

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Get to meet lovely people who really need your help.

Cons

This company has been putting clients and employees in danger for quite some time and nothing has be brought to light as I believe the company DELETES all negative reviews. The pay is very low, they do not pay mileage, they expect you to drive for an hour (30 mins both ways) to a 3 hr shift. You will tell them your availability and they will continuously ask you to work other hours. They do not update client info in their care plan, so when you arrive you are supplied with the wrong information on the client, putting the client AND yourself in danger. Clients have been left alone for hours due to scheduling conflicts. (They will tell you that they will have someone there for 7 am but schedule them for 8, then making the excuse they did not have someone available) You must give a 24hr notice to cancel or else you’ll be charged, yet they can cancel on you anytime. My daughter worked for this company briefly and they did not set her up success.They require no experience and give 0 training and send you on your way. If you care about your loved ones DO NOT hire this company, if you already have, please be careful and report complaints on a higher level for something to be done.

Home Instead Response

4y

Thank you for your review of this Home Instead franchise office. We’re sorry to hear the employment with this office was not as positive as we would like. If you would like to provide more details about your experience with this office, please feel free to contact Toni Schmitt/Tim Mudgett, Brand Advocate and Ombudsman, at 888-484-5759.

5.0

Feb 18, 2022

Great people to work for. The management is wonderful to work with

Health care aide

Recommend

CEO approval

Business Outlook

Pros

They really make you feel comfortable and happy to work for them.

Cons

They don’t pay very well sadly because I loved working there I just wish I could survive on their hourly wage

Viewing 3238 - 3240 of 3,504 Reviews

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Jobs at Home Instead

Administrative Assistant

Scheduling Coordinator

North Richland Hills, TX

Home Instead

Home Instead reviews

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Ratings by demographic groups

Reviews by job title

Standard

Puts you and the client in danger

Great people to work for. The management is wonderful to work with

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