Home Instead reviews

3.4

55% would recommend to a friend

(3,503 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
3.0
May 23, 2021

Fine

Recommend
CEO approval
Business Outlook

Pros

Great staff, great clients, minimum 45 min call times so build great relationships, training is fun

Cons

Changing rota constantly, cant find out what you're working until 3 days before, constantly called in on days off to help out, 15 minutes between calls but sometimes not long enough, if you decline overtime you will see it reflected in your hours the following week

4.0
May 23, 2021

salary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Organized, helpful, honest and good environment

Cons

loss pay, over hours for one care and not enough for the other care

5.0
May 19, 2021

Great People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Create management, they are very understanding and flexible. They really do care about their employees, and take extra time to check in with them to ensure they are happy and feel respected. They make it clear that if we are not comfortable with a particular client, we will not be forced to see them. Every shift is on an offer basis, so you don't have to accept any shifts you don't want too. They are also flexible if you work other jobs as well, trying to find what works for your schedule. Also the pay is great,

Cons

They cannot guarantee any amount of hours, although they will listen to your requests and do what they can to accommodate; since it is a service based work environment, if there are no clients, they cannot provide hours. However I have not found this to be an issue at all.

Viewing 3322 - 3324 of 3,503 Reviews

Glassdoor has 3,741 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.