Home Instead reviews

3.4

55% would recommend to a friend

(3,502 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Mar 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Supportive boss, dedicated coworkers, excellent CAREGivers

Cons

Many of the problems you encounter when working for a small business that you're trying to scale. No group insurance for administrative employees.

3.0
Mar 19, 2014

An intense learning experience to start my career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is fantastic support and training available from the head office. It is a company, that at the core, is about providing great quality care to a vulnerable population. There is tremendous job satisfaction because of the work and objectives of the organization. Because this is a small franchise, it is a great introduction to different business processes.

Cons

Because it is franchised, the personal history and managerial style of the owner greatly influences the work experience. Due to the small team in the office, and the commitment to 24/7 access, the on call schedule is extremely taxing. Personality fit is everything, and it is a continuous struggle to attract and retain talent due to low wages and no guarantee of hours.

1.0
Mar 19, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is not bad for a home healthcare agency.

Cons

They use you to their advantage. They don't give you the hours and days as initially agreed on. Instead, they split up the one client I had between six (6) caregivers. Specifically, one office staff member will talk down on you and be rude and disrespectful. Very fake set of people. Could not trust any of them. If you have school-aged children, be prepared to have your hours cut should an emergency arise suddenly before scheduled client timeframe. I have no previous history of call outs or absences.

Viewing 3352 - 3354 of 3,502 Reviews

Glassdoor has 3,740 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.