Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
1.0
May 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule if you play by management's rules

Cons

Management encouraged open lying to clients and clients families by caregivers, mainly about where a caregiver was from or how long they had worked for the company, or to downplay events or situations that a client may find distressing Management played favorites with regards to scheduling caregivers for client care, if they didn't like you you weren't getting hours If you were unavailable for a shift on short notice they would call you back with a story (i.e. client was given advance notice by another caregiver, as was the office and they failed to find adequate coverage then lied about why the shift needed covering) about why they needed you to cover

5.0
May 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. On-going training. 24 hour support. The work we provide truly impacts our local community. Health and Dental benefits. Community involvement. The office staff is so helpful, available and caring. They never fuss when I have to take a day off and are always willing to work with me on my availability. I feel that their culture and values truly align with what I want to be doing in my life. The on-going training offers me the tools I need to be a professional.

Cons

I am sure there is something but I cannot think of anything right now.

5.0
Apr 29, 2013
Recommend
CEO approval
Business Outlook

Pros

I can't imagine being a part of a more professional and caring group of people. I've owned the Raleigh/Cary/Apex, NC territory of Home Instead Senior Care and it is one of the best decisions I have ever made. We are passionate about caring for, and offering hope to the seniors in Raleigh and Wake County.

Cons

Sometimes the emotional attachment we form with our clients is tough to break when they pass away or leave us because their conditions have improved.

Viewing 3406 - 3408 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.