Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Dec 16, 2012

CareGiver Hollywood FL

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to meet really nice clients helping elderly with daily task

Cons

i've been working here for couple weeks now and its horrible! the hours suck, i only have one client and only work 4 hours for 2 days!!!!!!!! you waste lot of gas and add mileage on your car for nothing.. they say the company pays for it but they dont...40 miles is $5.00!

4.0
Dec 2, 2012

Great work with good people, but not a sustainable salary.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are wonderful, the company will find you any hours you want as long as you do your part. Due to my family's needs, I've had to ask for different shifts and my employers were more than willing to work with me. Home Instead also provides a thorough training program which includes having supervisors who can come to your rescue in situations you don't feel comfortable with. I've also had the opportunity to meet some pretty amazing people just as a caregiver.

Cons

1- There may come a day when you come to work and your client is deceased. It is kind of the nature of the work: making people comfortable in their last days. But when it happens, it's tough. 2- The pay is just above minimum wage. You do get raises, but it's not quite enough to support a family on. I've considered taking on a second job. 3- It can be emotionally taxing. This sort of work is definitely not for just anyone. It's really easy to get burnt out.

1.0
Nov 28, 2012
Recommend
CEO approval
Business Outlook

Pros

This organization does wonderful work for the seniors and families that they serve. They treat their field staff--Caregivers & CNA's much better than their in-office staff. While the work for the Seniors was beyond rewarding the office culture was hostile and unappreciative.

Cons

I worked for this company for several years. Very demanding work for very low pay--feels like non-profit. No sense of a team, you are on your own. Lots of stomping, yelling, and temper tantrum like behavior from upper management. High turnover rate for new in-office staff, most new hires leave in less than 6 months with little to no notice. No concept of how to train new hires. Big accomplishments are rarely acknowledged, but your day to day work (even with no errors) is scrutinized daily--as in leaning over your computer while you are working. I worked a salaried position where I was not expected to take breaks--ever and when I did (for 30 min) I was text to see when/if I was returning. The owner consults "the moon and the stars" while running her business by constantly referring to "Saturn being in retrograde" and "deciding" your work traits by your "sign", which I have no interest in discussing as anything more than a novelty. If you dare call in sick or need time off for an emergency, such as a car accident, sick family member, or surgery, you will be called, text, and emailed nonstop. I say this as someone who never took off any days that were not earned. Staff has literally come to work with Strep throat while still contagious. You are discouraged from and it referred to as "not sure what to do with this" if you have any type of social (platonic) relationship with co-workers--such as going to dinner or for drinks together after work. If you want meaningful work--yes. If you want to feel like a respected and valuable team member--no. If you like being treated like a machine and not a person--yes If you want a decent salary for the city of Chicago.--no.

Viewing 3427 - 3429 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.