Is Home Instead a good company to work for?

Home Instead has an overall rating of 3.4 out of 5, based on over 3,739 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 56% of employees would recommend working at Home Instead to a friend and 49% have a positive outlook for the business. The best reviews about Home Instead have been left by employees working as General Manager , Home Care Consultant and Certified Nursing Assistant CNA .

Does Home Instead pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Instead employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Home Instead. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Instead?

56% of Home Instead employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Instead 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Home Instead?

In Home Caregiver (244) , Home Health Caregiver (113) , Care Giver (101) , Caregiver (75) , Home Health Aide (66) , Carer (58) , Certified Nursing Assistant CNA (49) , Senior Caregiver (48) , Caregiver, CNA (46) , Care Assistant (41) , Client Care Coordinator (30) , Caregiver/Companion (24) , Recruiter (24) , Service Coordinator (24) , Healthcare Assistant (23)

What are the pros of working at Home Instead according to real employee reviews?

"They have flexible hours and they care about their caregivers and show their appreciation often." ((in 191 reviews)); "Staff friendly and well organized" ((in 167 reviews)); "Great people to work for and with" ((in 158 reviews)); "Good training and oversight given" ((in 136 reviews)); "Flexible schedule and very rewarding" ((in 116 reviews))

What are the cons of working at Home Instead according to real employee reviews?

"Low pay and didn’t pay for drive time when driving to multiple locations in a day" ((in 416 reviews)); "On Call all the time; no benefits at the location I worked at; constant stress due to the lack of caregivers and lack of procedures." ((in 139 reviews)); "Poor communication and lack of a definitive structure" ((in 48 reviews)); "The salary is low and the long distance driving for short hours." ((in 40 reviews)); "Besides the low wages (which was expected taking this job) the owner was difficult to work with." ((in 30 reviews))

What are employees saying about Home Instead layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Home Instead layoffs and their outlook for job security at Home Instead in 2026.

What are the top reviewed Home Instead locations?

Omaha , Portland , Louisville , Virginia Beach , Bowling Green , Jacksonville , Houston , Fredericksburg , Fayetteville , Denver , Orlando , Phoenix , Manassas , Charlotte , Nashville , Beaverton , Erie , Pittsburgh , Kennesaw , Chicago , Wilmington , Los Angeles , Sacramento , Fort Collins , Charleston , Huntsville , Mesa , Lincoln , Raleigh , Evansville

Home Instead reviews

3.4

56% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews

4.0

Nov 22, 2016

Flexible Working

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good quality care given to people in their own homes

Cons

Sometimes jobs are too spread out throughout the day, Can be an hour in the morning . one in afternoon and then another at night . So 3hrs work can take all day

5.0

Aug 20, 2016

Wonderful company in Oxfordshire

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Training is excellent and the office staff are always available if you need support

Cons

There are none what's so ever

1.0

Aug 7, 2016

I wish I had have known.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My clients are the best part of the job and making them smile and laugh. Learning everything about their life and their families.

Cons

Very little training and some of my emails or text messages have gone unanswered by management. I'm doing PSW work which I'm not even suppose to be doing and I don't get paid PSW wages. When they asked me what days I was available I told them Monday to Friday days and that I could do some weekends and some evenings but I didn't want Sundays as that's the only day I have with my whole family. Ends up I'm working triples and doubles, every other weekend and every evening. I don't live in the area where I have clients so most of my money is being spent on gas which there is no allowance for so basically by the time the gov't takes their piece and the gas pumps take theirs I'm probably working for around 7 bucks an hour. Scheduling can change at anytime so you feel like your on call. One week you may have 2 hours of work and the next 30 and it can be gone just like that. Not really any stability

Viewing 3481 - 3483 of 3,501 Reviews

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Jobs at Home Instead

Caregiver - Daily Pay Option, Paid Training

Caregivers | Apply TODAY 2 Work Next Week! We Train 4 In-Home Care! | Pick A Shift!

(Weekday) Caregiver | 8a - 12p OR 12:30p -4:30p | Apply TODAY, Start Next Week! | $16/hr | Union

Home Instead

Home Instead reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Flexible Working

Wonderful company in Oxfordshire

I wish I had have known.

Top companies for "Compensation and Benefits" near you

Jobs at Home Instead