Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting client challenges if you look for them.

Cons

Hard to keep your income steady, since your clients may pass away.

4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Phenomenal staff. Very supportive and kind, like family. Usually very laid back work environment - good amount of down time/sitting. Good for someone who enjoys a very slow paced understimulating job. Easy to make meaningful connections with clients. Also, you can request off any amount of time, any days you'd like as long as it's 2 weeks in advance.

Cons

Can be a nightmare schedule-wise. Clients can last minute drop shifts randomly, pass away, go to the hospital, etc. And almost always they're not able to replace your hours for a while. So in the meantime you can lose hundreds just waiting for new shifts. Also no PTO unless you're sick, only benefits are insurance/dental.

1.0
Dec 28, 2025
Recommend
CEO approval
Business Outlook

Pros

You do an outstanding job, go to your yearly reviews,and get all perfect scores, every client you’ve ever had and their children say nothing but great things about you……than they tell you that you’re getting a “group raise”. What is that? Your grouped with lazy people, people that always call in sick or late all the time? This is the most unfair situation I’ve ever heard of!!!

Cons

Same, plus more of obove

Viewing 61 - 63 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.