Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Unlimited hours with over time

Cons

They is no accountability when is comes to caregiver complaints. If the client complains they care. If another caregiver complains about another caregiver not doing their job, they don't care.

2.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The clients! I had the pleasure of working with some really sweet clients and loved taking care of them.

Cons

Pay wasn't great. They want you to travel all over the place and travel pay is contingent upon hours worked. They will change your clients at will. They also like to pressure you into picking up extra shifts on super short notice.

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Leadership, all the way up to owner, is supportive. They spend time in each office monthly, sometimes more.

Cons

No health insurance is a big draw back.

Viewing 67 - 69 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.