Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Jan 3, 2019

Let’s be real here people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility Always answers the phone urgency response

Cons

They place you with racist caregivers on purpose. The pay is trash and there is no room for employment advancement. No raises and NO OVERTIME. Everyone that is a caregiver gets $10/hr no matter how many years you’ve been there.

1.0
Dec 13, 2018
Recommend
CEO approval
Business Outlook

Pros

The clients. The caregivers are good hearted, hard working people.

Cons

This a review of Home Instead 805 in Portland. High turnover in the office due to inept management. The owners do not respect the staff at all levels- both key players and caregivers. They are driven by money and winning at all costs. One owner is so competitive he throws a fit when the staff do not meet the unrealistic goals that he sets and the other owner behaves like a child and likes to remind everyone that it is "his company" and "he can do what he wants". It is an uneasy work environment due to the high turnover rate. Unless you want to feel like your job is constantly on the line, I would go to another home care agency that truly cares more about the people they employee and serve.

1.0
Oct 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Fulfilling, Self-Directed Work with Seniors

Cons

Inconsistent Hours Mandatory Unpaid On-Call During All Available Work Hours No Path for Advancement Low Pay for Expected Responsibilities

Viewing 76 - 78 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.