Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Jul 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly office staff and great caregivers

Cons

Management is hostile toward office staff and sets extremely unrealistic expectations. This branch over promises and cannot deliver on said promises to new clients. Very unbalanced number of caregivers to clients, yet they continue to accept new ones and blame coordinators for not being able to keep up with demand. Very high office staff turnover due to an unhealthy work environment.

avatar
Home Instead Response
4y
Thank you for your review of this Home Instead franchise office. We’re sorry to hear your employment with this office was not as positive as we would like. If you would like to provide more details about your experience with this office, please feel free to contact Toni Schmitt/Tim Mudgett, Brand Advocate and Ombudsman, at 888-484-5759.
2.0
Jan 13, 2019

Caregiver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule you get to meet new people

Cons

Not enough pay for driving around town. You can lose your hours and won’t receive any til management find something for you. They never take up for the workers always believe listen to the client family even if you are telling the truth.

3.0
Jan 5, 2019

Scheduling was a joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved the clients. The owner was super nice. Great training.

Cons

Scheduler wouldn't work with my schedule. Kept scheduling me lots of nighttime hours, when I told her I only wanted to work when the kids were in school. Told me they didn't have enough daytime hours available. Plus, she kept changing the schedule.

Viewing 73 - 75 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.