Home Instead reviews

It seemed like management did not care about the wellbeing of the client or caregiver as long as they had all of their shifts filled. They would hire people without experience/the necessary licenses to provide care ultimately putting the clients in an unsafe position. Despite background checks and drug testing, the results can be covered up to give the caregiver "benefit of the doubt" so they can fill the shifts that need covered and take stress off of the schedulers. Management is also horrible at responding to questions/concerns. It doesn't matter how urgent the issue is, they will leave you on read and not respond.