Is Home Instead a good company to work for?

Home Instead has an overall rating of 3.4 out of 5, based on over 3,741 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 55% of employees would recommend working at Home Instead to a friend and 49% have a positive outlook for the business. The best reviews about Home Instead have been left by employees working as General Manager , Home Care Consultant and Certified Nursing Assistant CNA .

Does Home Instead pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Instead employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Home Instead. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Instead?

55% of Home Instead employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Instead 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Home Instead?

In Home Caregiver (245) , Home Health Caregiver (113) , Care Giver (101) , Caregiver (75) , Home Health Aide (66) , Carer (58) , Certified Nursing Assistant CNA (50) , Senior Caregiver (48) , Caregiver, CNA (46) , Care Assistant (41) , Client Care Coordinator (30) , Caregiver/Companion (24) , Recruiter (24) , Service Coordinator (24) , Healthcare Assistant (23)

What are the pros of working at Home Instead according to real employee reviews?

"They have flexible hours and they care about their caregivers and show their appreciation often." ((in 184 reviews)); "Staff friendly and well organized" ((in 163 reviews)); "Great people to work for and with" ((in 155 reviews)); "Rewarding work and good training" ((in 124 reviews)); "Learning about the old days from the elderly.. making new friends... sometimes it is a flexible schedule" ((in 110 reviews))

What are the cons of working at Home Instead according to real employee reviews?

"Low pay and didn’t pay for drive time when driving to multiple locations in a day" ((in 412 reviews)); "On Call all the time; no benefits at the location I worked at; constant stress due to the lack of caregivers and lack of procedures." ((in 135 reviews)); "Poor communication and lack of a definitive structure" ((in 49 reviews)); "The salary is low and the long distance driving for short hours." ((in 40 reviews)); "Besides the low wages (which was expected taking this job) the owner was difficult to work with." ((in 31 reviews))

What are employees saying about Home Instead layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Home Instead layoffs and their outlook for job security at Home Instead in 2026.

What are the top reviewed Home Instead locations?

Omaha , Portland , Louisville , Virginia Beach , Bowling Green , Jacksonville , Houston , Fredericksburg , Denver , Fayetteville , Orlando , Phoenix , Manassas , Charlotte , Nashville , Beaverton , Erie , Pittsburgh , Kennesaw , Chicago , Wilmington , Los Angeles , Sacramento , Fort Collins , Charleston , Huntsville , Mesa , Lincoln , Raleigh , Evansville

Home Instead reviews

3.4

55% would recommend to a friend

(3,503 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews

1.0

Sep 28, 2022

Do not work here!

Home health aide

Recommend

CEO approval

Business Outlook

Pros

No pros to working for Home Instead in Long Beach.

Cons

Dishonest owners and HR. Lack of hours, very unprofessional operation, and care less about employees.

Home Instead Response

3y

Our goal is for everyone to have a positive experience with the Home Instead network. Your feedback regarding this franchise office is really important to us and we invite you to contact Toni Schmitt/Tim Mudgett, Brand Advocate and Ombudsman, at our corporate office if you'd like to share any specific concerns. You can reach them at 888-484-5759. Thank you.

3.0

Sep 12, 2022

Up and down

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to meet some amazing clients along the way.

Cons

Some other staff can be pretty rude. Staff has a tendency to arrive late to relieve you from your shift (when client needs caregivers through out the day). And you cannot leave until they arrive… my children arrived to school late multiple times because the caregiver that was going to take over after me was over 30 minutes late. Office rarely gives you a location that is local to you… they tell you that you will have job sites close to home and that hardly ever happens.

Home Instead Response

3y

Thank you for your review of this Home Instead franchise office. We appreciate you taking the time to tell us about your experience with this office. Thank you for your continued service.

3.0

Aug 19, 2022

Great with personal schedule

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

On your time scheduling, able to call at all hours always get paid for your work, good for a little extra cash

Cons

Paycheck is paid at random, never sure when you'll get your pay. Middle of night calls arnt usually picked up and voice mails and emails don't get heard quick enough, sometimes schedules are not placed on time when asking for time off. Not a job with constant pay amounts, can be assigned to very distant places, damage to vehicle due to client location is not covered

Home Instead Response

3y

Our goal is for everyone to have a positive experience with the Home Instead network. Your feedback regarding this franchise office is really important to us and we invite you to contact Toni Schmitt/Tim Mudgett, Brand Advocate and Ombudsman, at our corporate office if you'd like to share any specific concerns. You can reach them at 888-484-5759. Thank you.

Viewing 154 - 156 of 3,503 Reviews

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Jobs at Home Instead

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Home Instead

Home Instead reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Do not work here!

Up and down

Great with personal schedule

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