Is Home Instead a good company to work for?

Home Instead has an overall rating of 3.4 out of 5, based on over 3,741 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 55% of employees would recommend working at Home Instead to a friend and 49% have a positive outlook for the business. The best reviews about Home Instead have been left by employees working as General Manager , Home Care Consultant and Certified Nursing Assistant CNA .

Does Home Instead pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Instead employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Home Instead. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Instead?

55% of Home Instead employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Instead 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Home Instead?

In Home Caregiver (245) , Home Health Caregiver (113) , Care Giver (101) , Caregiver (75) , Home Health Aide (66) , Carer (58) , Certified Nursing Assistant CNA (50) , Senior Caregiver (48) , Caregiver, CNA (46) , Care Assistant (41) , Client Care Coordinator (30) , Caregiver/Companion (24) , Recruiter (24) , Service Coordinator (24) , Healthcare Assistant (23)

What are the pros of working at Home Instead according to real employee reviews?

"They have flexible hours and they care about their caregivers and show their appreciation often." ((in 193 reviews)); "Great people to work for and with" ((in 163 reviews)); "Staff friendly and well organized" ((in 161 reviews)); "Rewarding work and good training" ((in 124 reviews)); "Flexible schedule and very rewarding" ((in 106 reviews))

What are the cons of working at Home Instead according to real employee reviews?

"Low pay and didn’t pay for drive time when driving to multiple locations in a day" ((in 407 reviews)); "On Call all the time; no benefits at the location I worked at; constant stress due to the lack of caregivers and lack of procedures." ((in 146 reviews)); "Poor communication and lack of a definitive structure" ((in 49 reviews)); "The salary is low and the long distance driving for short hours." ((in 39 reviews)); "Besides the low wages (which was expected taking this job) the owner was difficult to work with." ((in 29 reviews))

What are employees saying about Home Instead layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Home Instead layoffs and their outlook for job security at Home Instead in 2026.

What are the top reviewed Home Instead locations?

Omaha , Portland , Louisville , Virginia Beach , Bowling Green , Jacksonville , Houston , Fredericksburg , Denver , Fayetteville , Orlando , Phoenix , Manassas , Charlotte , Nashville , Beaverton , Erie , Pittsburgh , Kennesaw , Chicago , Wilmington , Los Angeles , Sacramento , Fort Collins , Charleston , Huntsville , Mesa , Lincoln , Raleigh , Evansville

Home Instead reviews

3.4

55% would recommend to a friend

(3,503 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,503 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews

4.0

Aug 13, 2022

Fills your heart, not your bank account

In home caregiver

Recommend

CEO approval

Business Outlook

Pros

Caring upper management, great communication, and they will match you with clients based on your needs, clients needs, and personality types so you already have a great start upon meeting your clients. Ability to pick up extra hours with fill in shifts pretty much 24/7. Non-medical means you are basically there to be a friend/“adopted” family member who helps your client with chores, errands, and possibly things like bathing/toileting/dressing. If you have a big heart, this is a great way to share it and make a huge impact on someone’s life.

Cons

The only thing that would keep me from working here, and was ultimately why I had to quit, is the pay. Almost any other job will pay more, so if you are looking for a job to sustain a family, this is not it. Despite training employees when they are hired, there is no further training or really any opportunity for advancement.

Home Instead Response

3y

Thank you for your review of this Home Instead franchise office. We appreciate you taking the time to tell us about your experience with this office and to give your advice to management.

4.0

Aug 10, 2022

Bad management

Home health caregiver

Recommend

CEO approval

Business Outlook

Pros

Sweet clients and some flexibility for hours

Cons

Low pay. Bad management. driving to multiple clients homes a day

1.0

Jul 13, 2022

Not the best place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, friendly clients, short commute

Cons

Very short schedule change/fill in request, low pay, shifts are way too short, over works you, stopped giving me shifts so they “deactivated my employment “ without notifying me.

Viewing 157 - 159 of 3,503 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Jobs at Home Instead

Scheduling Coordinator

North Richland Hills, TX

Home Instead

Home Instead reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fills your heart, not your bank account

Bad management

Not the best place to work

Top companies for "Compensation and Benefits" near you

Jobs at Home Instead