Home Instead reviews

3.4

56% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
5.0
Mar 16, 2018

Client Care Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family owned & operated To us it's personal ....so very true! Caring & compassionate towards both clients, family members & their CAREGivers. Love what I do & look forward to coming into work every day. Never a dull moment & always more to learn - challenging, but that's what is great!

Cons

ZERO! Best place to work in Berks County, PA

2.0
Oct 16, 2017

Back stabbers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with decent clients sometimes

Cons

When a client makes an accusation against an employee the employer will blindly believe it and fire the employee for the sake of not losing a client.

1.0
Oct 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Helping our senior community. Providing education to families and healthcare providers while connecting to clients and referral providers. The majority of this staff was helpful and fun to work with.

Cons

Owners and certain staff members are very unprofessional. Very limited benefits are offered. Owner brings dog to work every day which at times the dog growls and barks at people. The pay scale for the care givers is too low. Owner lies about many things in relation to services and practices.

avatar
Home Instead Response
7y
This was a case where grace was extended to a potential employee that shouldn't have been hired. They were hired as a Marketer and couldn't bring in business. The unprofessional-ism was holding her accountable for her lack of performance. We have been in business for ten years. We have a great staff and wonderful CAREGivers. We are always looking for good employee please don't let this disgruntled person sway you from talking to us. We have client and Caregivers that have been with us for 8-9 years of the ten we have been in business. I think that speaks highly about how we treat our employees and clients
Viewing 19 - 21 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.