Is Home Instead a good company to work for?

Home Instead has an overall rating of 3.4 out of 5, based on over 3,739 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 56% of employees would recommend working at Home Instead to a friend and 49% have a positive outlook for the business. The best reviews about Home Instead have been left by employees working as General Manager , Home Care Consultant and Certified Nursing Assistant CNA .

Does Home Instead pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Instead employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Home Instead. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Instead?

56% of Home Instead employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Instead 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Home Instead?

In Home Caregiver (244) , Home Health Caregiver (113) , Care Giver (101) , Caregiver (75) , Home Health Aide (66) , Carer (58) , Certified Nursing Assistant CNA (49) , Senior Caregiver (48) , Caregiver, CNA (46) , Care Assistant (41) , Client Care Coordinator (30) , Caregiver/Companion (24) , Recruiter (24) , Service Coordinator (24) , Healthcare Assistant (23)

What are the pros of working at Home Instead according to real employee reviews?

"They have flexible hours and they care about their caregivers and show their appreciation often." ((in 185 reviews)); "Staff friendly and well organized" ((in 162 reviews)); "Great values and people go the extra mile" ((in 162 reviews)); "Rewarding work and good training" ((in 126 reviews)); "Flexible schedule and very rewarding" ((in 111 reviews))

What are the cons of working at Home Instead according to real employee reviews?

"Low pay and didn’t pay for drive time when driving to multiple locations in a day" ((in 411 reviews)); "On Call all the time; no benefits at the location I worked at; constant stress due to the lack of caregivers and lack of procedures." ((in 141 reviews)); "Poor communication and lack of a definitive structure" ((in 47 reviews)); "Low salaries as is typical in the care sector" ((in 41 reviews)); "Besides the low wages (which was expected taking this job) the owner was difficult to work with." ((in 27 reviews))

What are employees saying about Home Instead layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Home Instead layoffs and their outlook for job security at Home Instead in 2026.

What are the top reviewed Home Instead locations?

Omaha , Portland , Louisville , Virginia Beach , Bowling Green , Jacksonville , Houston , Fredericksburg , Fayetteville , Denver , Orlando , Phoenix , Manassas , Charlotte , Nashville , Beaverton , Erie , Pittsburgh , Kennesaw , Chicago , Wilmington , Los Angeles , Sacramento , Fort Collins , Charleston , Huntsville , Mesa , Lincoln , Raleigh , Evansville

Home Instead reviews

3.4

56% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews

5.0

Mar 16, 2018

Client Care Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family owned & operated To us it's personal ....so very true! Caring & compassionate towards both clients, family members & their CAREGivers. Love what I do & look forward to coming into work every day. Never a dull moment & always more to learn - challenging, but that's what is great!

Cons

ZERO! Best place to work in Berks County, PA

2.0

Oct 16, 2017

Back stabbers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with decent clients sometimes

Cons

When a client makes an accusation against an employee the employer will blindly believe it and fire the employee for the sake of not losing a client.

1.0

Oct 11, 2016

The owner is emotionally abusive to both employees and clients.

Community relations manager

Recommend

CEO approval

Business Outlook

Pros

Helping our senior community. Providing education to families and healthcare providers while connecting to clients and referral providers. The majority of this staff was helpful and fun to work with.

Cons

Owners and certain staff members are very unprofessional. Very limited benefits are offered. Owner brings dog to work every day which at times the dog growls and barks at people. The pay scale for the care givers is too low. Owner lies about many things in relation to services and practices.

Home Instead Response

7y

This was a case where grace was extended to a potential employee that shouldn't have been hired. They were hired as a Marketer and couldn't bring in business. The unprofessional-ism was holding her accountable for her lack of performance. We have been in business for ten years. We have a great staff and wonderful CAREGivers. We are always looking for good employee please don't let this disgruntled person sway you from talking to us. We have client and Caregivers that have been with us for 8-9 years of the ten we have been in business. I think that speaks highly about how we treat our employees and clients

Viewing 19 - 21 of 3,501 Reviews

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Jobs at Home Instead

Community Relations Manager (Healthcare Outreach & Growth)

Mendota Heights, Dakota, MN

Home Instead

Home Instead reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Client Care Coordinator

Back stabbers

The owner is emotionally abusive to both employees and clients.

Top companies for "Compensation and Benefits" near you

Jobs at Home Instead