HomeGoods reviews

3.4

50% would recommend to a friend

(4,171 total reviews)
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Ernie Herrman

47% approve of CEO

42% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Management staff cares for their employees and are very flexible

Cons

None, staff menbers are truly great and thoughtful

2.0
Jun 2, 2025

HomeGoods

Recommend
CEO approval
Business Outlook

Pros

One of the pros of working was that it was never boring. There was always something to do, which helped the time go by faster—especially since my shifts were pretty long."

Cons

One of the cons was the management. One manager, in particular, wasn’t the best—she often put employees in a bad mood because she was rude. Additionally, they weren’t very flexible with scheduling."

1.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Provided catering for some days in holiday season and does a weekly payroll schedule.

Cons

Gives employees hell for needing to "void" a transaction (having to remove a scanned product from the register machine after a customer changes their mind about purchasing) even after asking the customer if they are sure about a product at least one or twice. The training manager is the worst to work with; they were the main manager out of the four that made it a hostile environment (unless you had been a regular for at least two years). Funny how as the training manager, they didn't do an ounce of training and left it to a regular employee to show me the register and made me work alone on my register on my second day during peak hours. Another manager was two-faced and also showed favoritism toward the regular employees, letting one goof around and, a few times, having them void a transaction (in retail only managers are authorized to do this) which gave them power to treat seasonal workers horribly. Don't let it be closing, they will keep the college students for an hour or two, even if the store is cleaned up; it just has to have a certain aesthetic for the manager who is opening. I'm not joking; the store was neat, we were told once that the manager (who isn't the store manager, which would be different) who was opening liked to see the store a certain way and kept us for another hour. I could go into the discrimination I also witnessed against employees and customers, but that would be a lot to explain; it also wasn't only the managers' (that's just Bayside/Long Island people for you). Overall, it's not a good experience. I understand it's retail, but many things could've been prevented. The only thing I couldn't 100% hold against them for was the push of store credit cards (it's business and retail, no shocker).

Viewing 229 - 231 of 4,171 Reviews

Glassdoor has 4,269 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.