Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 110 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 80 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 54 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 34 reviews)); "Development opportunities" ((in 31 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Over the last few months, it has become evident that managers don't seem to care." ((in 25 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "Not as much money possible" ((in 6 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,141 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Apr 22, 2025

Great company to work for

Gas engineer

Recommend

CEO approval

Business Outlook

Pros

Family feel to the company Treat staff very well Excellent pay

Cons

Some micromanaging from some managers

5.0

Apr 11, 2025

A place that really values its people

Head of diversity, equity, and inclusion

Recommend

CEO approval

Business Outlook

Pros

Legitimately values its people. Authentic leadership. (At my level) good flexibility and autonomy. Friendly and inclusive environment. Invests in professional development. Diversity and inclusion is a core part of the business.

Cons

Requirement to work from the office (at least two days a week). Due to the differences in the nature of certain business areas, there can be an inconsistent workplace experience.

5.0

Apr 3, 2025

Fab place

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Fab place to work everyday

Cons

Target driven all the time but we get why

Viewing 37 - 39 of 1,141 Reviews

Top companies for "Compensation and Benefits" near you

McMaster-Carr

4.5★Compensation & Benefits

Tokyo Electron

3.9★Compensation & Benefits

College Works Painting

4.1★Compensation & Benefits

Network Rail

3.7★Compensation & Benefits

Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep

HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for

A place that really values its people

Fab place

Top companies for "Compensation and Benefits" near you

Jobs at HomeServe