Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 112 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 86 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 55 reviews)); "Development opportunities" ((in 35 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 35 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Over the last few months, it has become evident that managers don't seem to care." ((in 26 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 14 reviews)); "Communication will always be something that can be improved" ((in 11 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

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HomeServe

HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,141 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Jun 24, 2024

Money is good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

environment is clean and tidy

Cons

People micro manage and gossip a lot

1.0

Jun 23, 2024

Poor since the take over

Project manager

Recommend

CEO approval

Business Outlook

Pros

The people are great who work below the head of level

Cons

Never get sick in HomeServe, I had cancer, they found out and now I am no longer working there, not a place to be ill in. I was too scared to tell my line manager, then it got out and I am no longer working there.

5.0

Jun 19, 2024

Interesting job - lots of different jobs

Planning analyst

Recommend

CEO approval

Business Outlook

Pros

Always something new to work on Hybrid working is a bonus

Cons

Hybrid could be a little more flexible

Viewing 67 - 69 of 1,141 Reviews

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