HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

I worked with some good people.

Cons

There was little training for call centre agents before putting them on the phones. There was also very poor treatment of staff, including a refusal to make reasonable adjustments for colleagues where necessary. The environment was very toxic and the company showed no care or compassion for colleagues.

2.0
May 14, 2024

Stressfull

Recommend
CEO approval
Business Outlook

Pros

Nice team, good training people are there to help.

Cons

Customers yelling/screaming at you everyday when you have to rebook their appointment.

Viewing 73 - 75 of 1,141 Reviews

Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.