Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 110 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 77 reviews)); "great benefits and recognition." ((in 50 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 33 reviews)); "Colleagues and Customers are great." ((in 21 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Managers don’t notice the hard work we do." ((in 24 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "Communication will always be something that can be improved" ((in 11 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "Not as much money possible" ((in 6 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,141 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Aug 16, 2024

Good place to work

Marketing

Recommend

CEO approval

Business Outlook

Pros

Very Positive place to work

Cons

Nothing springs to mind right now

5.0

Jun 23, 2020

Good company

Hvac apprentice

Recommend

CEO approval

Business Outlook

Pros

The work is consistent and good management

Cons

Need to work on the their it equipment

5.0

May 7, 2019

Great Development Opportunities

Customer relations advocate

Recommend

CEO approval

Business Outlook

Pros

I have been working in HomeServe for over 10 years now and last year I decided to probe developing from my office based role into one of the trades Homeserve work within to become a field based engineer. The support I have received through Greg and other directors, managers etc has been brilliant. Greg has an open door policy which I have used to gain further exposure to other directors within the business, who have provided me with great advice on how I can become an engineer within HomeServe. There are a lot of development opportunities in Homeserve and they do invest a lot of time and effort into individuals who show an eagerness to progress. I would highly recommend HomeServe to anyone looking to further their careers.

Cons

no cons come to mind

Viewing 7 - 9 of 1,141 Reviews

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HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to work

Good company

Great Development Opportunities

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Jobs at HomeServe