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      HomeServe

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      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,142 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Jul 22, 2020

      Enjoyable place to work

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good progression opportunities Working for a PLC - great experience Good benefits package

      Cons

      Longer working week compared to other employers Tendancy to expect more from better employees which increases their workload compared to peers

      5.0
      Jul 1, 2020

      Something special about the culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's definitely something special about the culture at HomeServe. People are passionate about their work and delivering the best possible outcome for the customer. We work well together as teams within Marketing and we're going through a new structure which will make the function work even better. Everyone pulls together to get the job done.

      Cons

      Still work to be done on promoting BAME employees and the number of women/BAME in senior roles needs addressing. Although steps have been put in place to tackle these, the progress is slow. Hours are longer than other businesses and pay/benefits are less

      avatar
      HomeServe Response
      6y
      Thank you for taking the time to leave a review. Our D&I Networks are working really hard to continue to make improvements, and we'll never stop striving to make HomeServe as inclusive as it can be, for everyone. If you're not already part of a network then please, join up, the bigger our networks are, the faster we can find out what changes need to be made and get working on them. Everyone really is welcome. On the pay and benefits comment, we have so many opportunities available, to grow and develop your career and are confident our benefits are second to none. It might be worth making sure you are absolutely aware of everything that's open to you, visit People Serve, or get in touch with our Pay and Benefits team.
      Viewing 910 - 912 of 1,142 Reviews
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      ReviewsHomeServe reviews

      Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.