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      HomeServe

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      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,142 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      May 21, 2020

      Good company to work for.

      Water supply engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support within the company. All aspects of training given. Good rates of pay. Good customer service.

      Cons

      Not really a con, homeserve want the best people working for them and as a company expect high levels of work, they will give all the support that you need, and as a company they expect you to work at the highest level.

      5.0
      May 21, 2020

      Great place to work with a desire to keep getting better.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very open and transparent management style with employees actively encouraged to speak up. Internal communication channels enable anybody to engage, with senior management willing to discuss difficult issues directly. Challenging and fast moving environment which pushes people to think of new and better ways of working. Customer centric culture with a CEO who leads by example. The current Covid 19 pandemic situation has brought the best out of the business with decisions being made with employees best interests at heart. Flexible working in place and concerted effort to recognise and promote equality and diversity.

      Cons

      No cons as such, otherwise would not be working here but there are some opportunities for improving the way we work. There are a lot of meetings! Some processes can be very manual, seem to take a lot of time with a lack of clarity on who is ultimately the decision maker.

      5.0
      May 20, 2020

      Caring, growing and ambitious employer. Conscientious work colleagues and inspirational leaders.

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cares - about the future, the community, the workplace and staff well-being. Growing - local, national and global footprint. Increasingly influential and successful in challenging market conditions. Astute, agile and adaptable to change. Ambitious - always looking to improve. Listens to ideas. Great to be a part of the team and the story.

      Cons

      None - if you're blessed with appetite, desire, energy, inspiration and the team ethic.

      Viewing 934 - 936 of 1,142 Reviews
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      ReviewsHomeServe reviews

      Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.