Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 111 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 87 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 58 reviews)); "Great opportunities to progress internally" ((in 33 reviews)); "Good pay and perks." ((in 22 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"I will assume that’s a no? Again poor management." ((in 36 reviews)); "Managers don’t notice the hard work we do." ((in 24 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,142 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jan 12, 2020

Great company

Agent

Recommend

CEO approval

Business Outlook

Pros

A great company to work for

Cons

No real disadvantage of working here

HomeServe Response

6y

Thank you for your review!

5.0

Jan 10, 2020

Good

Resource planning analyst

Recommend

CEO approval

Business Outlook

Pros

People shift benefit job happy environment

Cons

No real issues with anything

HomeServe Response

6y

Thank you for taking the time to post a review!

4.0

Dec 19, 2019

Feel part of a family

Quality checker

Recommend

CEO approval

Business Outlook

Pros

Networking - There are a lot of great people here who genuinely have time for you and your progression. I have never had an issue booking time in with Senior Managers, Heads of Departments and even the CEO, who is more than happy to put time in for those that want it. Development - Offer apprenticeship/leadership programs Exciting - Still after 20 years, we are still coming up with new ideas to take the business forward Quarterly Catch ups with seniors - can see how the business is getting on Charity work - I am proud we do so much for so many different charities Free Car Park

Cons

Canteen/food prices have gone too high recently The Walsall building (Ryder) needs a full refurbish. Being on the phone is very stressful and queues can get out of control sometimes

Viewing 955 - 957 of 1,142 Reviews

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HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company

Good

Feel part of a family

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Jobs at HomeServe