HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Mar 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Family atmosphere, fantastic career progression opportunities, support when needed. Listened to and valued.

Cons

None. They put their Customers and Employee’s at the heart of everything they do.

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HomeServe Response
6y
Thank you for your review, we're really happy to have you as part of our family!
5.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly as everyone is made to feel welcome, Supportive in all areas of training and development. Opportunities are available to all to further you career and it’s not all about the qualification. Learning in the job is always an option

Cons

This is a sitting environment and the most important equipment is the chair. They are basic and at times uncomfortable

4.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Salary was good, management were excellent and very fair and approachable. Colleagues were very good, office staff were good, customers are mostly very nice. Good vans and equipment levels.

Cons

Lots of driving, very repetitive work, started going downhill when the yanks got too involved. Career progression limited.

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HomeServe Response
6y
Hi there, thanks for your review. It sounds as though you enjoyed working at HomeServe, The point you make about our global business is an interesting perspective. We are a commercial business so therefore are always driven by profit but one of the things that helps set HomeServe apart is the focus on delivering excellent Customer Service too, and making sure our People are empowered to do that. HomeServe in North America is going really well which, as we are part of the same company, is good news all round. They operate in some slightly different ways there so it's great to have access to that information and expertise. We can and do all learn from each other. Good luck with whatever you are doing now. Martin
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Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.