Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 82 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 54 reviews)); "Colleagues and Customers are great." ((in 23 reviews)); "Good pay and perks." ((in 21 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Bad management and not dealt with good" ((in 36 reviews)); "Over the last few months, it has become evident that managers don't seem to care." ((in 26 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 14 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 9 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,142 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

1.0

Oct 14, 2019

very nice environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

its a very nice firm , we can develop more from there

Cons

they dont give increments

5.0

Oct 11, 2019

Employer Review

Employee relations officer

Recommend

CEO approval

Business Outlook

Pros

Fantastic inclusive culture where diversity and inclusion is very strong. Career conversations are easy to make and they are part of your monthly 1 to 1. Fantastic facilities and great people to work with overall. It's an amazing organisation to be part of.

Cons

Nothing worth noting from my experience. We can always ask for more, however, there is nothing to be at an alarming stage that is worth noting at this stage.

HomeServe Response

6y

Thanks so much for leaving a review. You sound as though you are already involved in our diversity and inclusion commitments but just in case you would like to do more, join one of our employee networks - they are doing brilliant work and can always use more support.

5.0

Oct 7, 2019

Great place to work

Head of transactional processing

Recommend

CEO approval

Business Outlook

Pros

Great sense of team spirit and everyone works for each other’s and the companies success

Cons

There could sometimes be too many meetings

HomeServe Response

6y

Thanks for leaving a review!

Viewing 970 - 972 of 1,142 Reviews

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HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

very nice environment

Employer Review

Great place to work

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