Pros
HomeServe has been a great place for me to build my career. I've been in the fortunate position to have great managers who have believed in me and allowed me to grow and learn so I'm extremely grateful for that. My favourite thing about HomeServe is if you see something that needs doing, I've generally found I've had the freedom to go and do it. It's meant I've had a diverse range of projects working with lots of different parts of the business allowing me to build a great network. I'd say there's generally a positive culture and a very open senior management team.
Cons
I've found it difficult to get a clear career development framework. HomeServe aren't great at promoting internally although I gather this is being addressed. This can be very frustrating when trying to find out what is required for a promotion or pay rise.