Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 82 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 52 reviews)); "Great opportunities to develop yourself in a career where you truly feel valued and where you make a real difference" ((in 35 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 32 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Managers don’t notice the hard work we do." ((in 24 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

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HomeServe

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Apr 23, 2019

Development Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Plenty of opportunities available * Apprenticeships * Access to Senior Leaders for help and advice

Cons

Some think they are entitled to development and not prepared to put the effort in.

5.0

Apr 23, 2019

Great place to work with great people and environment.

National planning manager

Recommend

CEO approval

Business Outlook

Pros

Really focused senior management team engaging in delivering our people and customer charters.

Cons

Lots of change but needed..

4.0

Apr 16, 2019

Making the tough decisions to deliver the untapped potential

Director of digital

Recommend

CEO approval

Business Outlook

Pros

Authentic culture of putting our People first so that they put our Customers first. Inspirational CEO, who truly lives his open-door philosophy. Small enough business that you can really make a difference, yet big enough that that difference really matters ... and the opportunities really are global. Untapped potential is huge. Currently making some really tough decisions to transform the business for the long-term good (of our People, Customers and shareholders), and facing head-first into the short-term pain.

Cons

Has been really poor at change & transformation management over last few years

Viewing 1048 - 1050 of 1,142 Reviews

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Comfort Advisor - HVAC Residential Sales Rep