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      HomeServe

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      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,141 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      3.0
      Apr 22, 2015

      Good for higher levels

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good working atmosphere and lots of staff engagement organised

      Cons

      Money is spent on bringing in senior management from outside into newly created roles. Can be cliquey, and if your face fits, you can move on, if not, or if you're in a lower end role, the only way to move up is to apply. Promotions for people who deserve it can be looked over. Banding of pay structure can be a farce.

      5.0
      Apr 22, 2015

      Lots of great positive people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people really make the company, everyone is positive and friendly. There is lots of team moral. The company has come a long way, they care for their customers and colleagues. There is always something going on such as Halloween funfairs and celebrating the world cup by having activities outside, everyone can get involved, it's something most employers do not even think to do. Free fresh fruit on certain days! Yum! (it's healthy too) There's always some kind of junk food floating around to balance it out though haha! :) Little kind gestures like giving us a HomeServe ice scrapper in the winter for our cars! Thanks :)

      Cons

      People on the phones need rewarding more often as they work really hard, especially warranty who take lots of different calls. Progression in the company is getting better, however, I think opportunities for higher paid roles requiring a degree should be offered to internal colleagues before being offered externally. Booking holiday is a bit of a pain. Calling in sick is a nightmare and you feel like your doing something wrong by being off sick.

      5.0
      Apr 22, 2015

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - professional and experienced management team - good strategy - good pay - culture is still evolving, but is going the right way - Good products - company invests in innovation - company does a lot to support the local community

      Cons

      - IT infrastructure is not up-to-date

      Viewing 1060 - 1062 of 1,141 Reviews
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      ReviewsHomeServe reviews

      Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.