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      HomeServe

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      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,141 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Dec 1, 2014

      Quick, efficient, informative.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rota explained clearly. Friendly, understanding staff. Two interviews, an informal over the phone and a scenario based, working interview. Heard back the day of the interview, with two prospective beginning dates. Told chances of starting early. Rang as soon as oppurtunity to start early.

      Cons

      Felt a little rushed when found out early starting date. Informed would be starting Monday on Friday before. Didn't have much time to oragnise self. During training, Claim centre not up to date, thus not a true reflection to live server.

      4.0
      Nov 3, 2014

      People friendly and customer focussed

      Risk and governance business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      - extremely customer focused. Everything that is being done to grow the business is being done in an ethical customer centric manner. - working for HomeServe for the past year has been a breath of fresh air. Focussing on it's people, developing talent and nurturing people through the ranks. If you work hard and have commitment and passion HomeServe is an amazing place to work. - attitude of senior management is definitely about openness and honesty. No where have I ever worked has there been an open door policy to senior execs, a willingness to listen and an appetite to innovate and nuture ideas

      Cons

      - processes can be complex and sometimes process for process sake... It feels like sometimes we patch the cracks rather than rebuild from the ground up. Although this is beginning to change. - it can sometimes seem that there is a culture of 'cliques' from department to department and some senior managers definitely have their favourites which is extremely evident.

      Viewing 1069 - 1071 of 1,141 Reviews
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      ReviewsHomeServe reviews

      Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.