Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 81 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 49 reviews)); "Colleagues and Customers are great." ((in 25 reviews)); "Good training and team" ((in 23 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"I will assume that’s a no? Again poor management." ((in 33 reviews)); "Managers don’t notice the hard work we do." ((in 22 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 9 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Oct 31, 2014

New management team, new culture... great place to work

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and you can really feel the cultural change. Having worked at HomeServe for over 7 years I have been through some bad times, but the company has been turned around and now has a truly bright future. Salary is reasonable, hours are OK.

Cons

Some work still needs to be done on internal processes to cut through some of the red tape, but this is a hangover from our low risk appetite and I don't expect many companies are completely streamlined.

5.0

Oct 30, 2014

A great company to work for

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

It is a great company to work for with strong values that appreciates both employees and customers. It works really hard at employee and family engagement and there is fantastic participation at all levels All staff are clear on the business objectives and the part they have to play in achieving them Communication to employees of business performance against objectives is good with regular updates. Staff are recognised on a regular basis They are making ongoing efforts to improve the customer and employee experience There are real opportunities for staff to progress and I have personal experience of this after only a very short time with the business Some functions allow a degree of flexibiity in working hours There is incredible access for staff at all levels to board directors

Cons

There are some inefficient working processes often resulting in time and effort being wasted across the business As a company that has grown incredibly quickly there are some basic things missing that you would expect a large company to have in place eg consistent and transparent job grading across functions

5.0

Oct 30, 2014

interview review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

learning new skills and gaining product knowledge and getting to know he difeenrent policies

Cons

Getting to know different people and learning to help people solve problems and using my intiative

Viewing 1072 - 1074 of 1,141 Reviews

Top companies for "Compensation and Benefits" near you

McMaster-Carr

4.5★Compensation & Benefits

Tokyo Electron

3.9★Compensation & Benefits

College Works Painting

4.0★Compensation & Benefits

HomeServe USA

3.7★Compensation & Benefits

Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep

HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

New management team, new culture... great place to work

A great company to work for

interview review

Top companies for "Compensation and Benefits" near you

Jobs at HomeServe