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      HomeServe

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      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,141 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Oct 30, 2014

      Interview

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Concise yet detailed and friendly. Plenty of opportunity to ask questions and everything was explained

      Cons

      Can't think of any cons :)

      4.0
      Oct 30, 2014

      My experience so far has been excellent.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training so far has been great. It has been incredibly informative but at a steady enough pace. There seem to be many opportunities to progress within the company. The Socialites scheme seems like a good opportunity. There are plenty of overtime hours which is exactly what I have been after. And then bonus incentives are a fantastic way to motivate people to work.

      Cons

      Learning about all the different products and policies available to the public, which are constantly getting ammended and improved. Keeping up to date with the current policies is going to be a bit of a challenge.

      5.0
      Oct 29, 2014

      The biggest heart I've ever seen in a company

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Let's not pretend HomeServe have not had their share of bad press from some mistakes they made in the past. But HomeServe is now easily the best Company I have ever worked for. Their ethic and Customer focus is incredible and whilst there are still some areas that are yet to feel the tidal wave of change, this is a company that has learnt from its mistakes. There are loads of opportunities internally with some really great benefits - not least an Employee policy that covers all staff for home emergencies.

      Cons

      The wave of change is slow to reach the outer limits of the Company. There are still some members of staff who aren't quite on the bus but as new people join the buiness and the focus continues on the Customer, this will change.

      Viewing 1078 - 1080 of 1,141 Reviews
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      ReviewsHomeServe reviews

      Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.