HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Aug 14, 2018

No place like it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are so many reasons why I love working at HomeServe but I have to admit that it's very difficult to put into words. The reason for this is that there is an indescribable atmosphere and culture at HomeServe that make it a struggle to do the place justice in one simple paragraph or list of pro's! Here are just a few... - There are lots of organisations that claim the customer comes first. HomeServe don't just make this claim but they live by it and I'm so proud to work for a company that allows me to see them putting the customer first on a daily basis. - Everyone is willing to help each other and clearly wants to work together for the good of the customer and the business. - I have never worked anywhere where I have had such a strong and inspirational network around me. People that encourage you to question the as is and empower you to make things better. - There is a definite opportunity to progress, if you want to. - Great benefits and flexible working - Access to the leaders, where else can you have a 121 with the CEO?! - The opportunity to make a real difference!

Cons

- There are no cons from me

avatar
HomeServe Response
7y
Thank you for taking the time to post a review! We're chuffed you love it here, we do too!
5.0
Aug 14, 2018

Inspirational Leadership at the top

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Inspirational Leadership starts at the top and at Homeserve we have a truly inspiring CEO. Greg Reed has created an amazing culture, and staff engagement scores which are best in class. I love working at Homeserve, in fact for me I have the best job in the world. The people are great, opportunities to improve yourself and feel that you are making a personal contribution are abundant. If you are considering a role at HomeServe have a look at Greg Reeds articles that he has written on "Linkedin " the latest is "It's never too late."

Cons

If you work in the Head office in Walsall it is situated on the busiest motorway junction in Europe. The traffic can be heavy at times.

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HomeServe Response
7y
Best job in the world - awesome! Thank you for taking the time to post a review!
5.0
Aug 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Its been a long time since I could honestly say that I love my job but now I am the happiest I have been in years. I thought I would be an engineer on the tools for the rest of my working life, I felt stuck and unappreciated until I joined HomeServe. Right from the start there was a feeling that the opportunity to progress was there, OK it might take time but at least it was there. I was encouraged to shadow other roles and gain other experiences which would help me to progress and after 18 months I am in the job that I have wanted to do since I was about 18 (I'm 34 now but I needed experience before I could train others) So HomeServe is and open, friendly, supportive and encouraging place to work and I would recommend working for them to anyone. I recently had a one to one with Greg Reed (the CEO) where we had a really good friendly chat about many things, I couldn't even name the CEO's of other companies I have worked for.

Cons

Sometimes communication of changes is a bit slow but it gets there eventually and processes and systems are improving all the time.

avatar
HomeServe Response
7y
Thanks for taking the time to post a review!
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Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.