Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 81 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 49 reviews)); "Colleagues and Customers are great." ((in 25 reviews)); "Good training and team" ((in 23 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"I will assume that’s a no? Again poor management." ((in 33 reviews)); "Managers don’t notice the hard work we do." ((in 22 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 9 reviews))

Skip to content Skip to footer

Notifications

HomeServe

HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Aug 4, 2018

A great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome culture Great people Approachable CEO - where else can ANYONE in the business have a 1-2 -1 with the CEO Good benefits Business genuinely cares about its People and Customers.

Cons

Not really anything bad to say

HomeServe Response

Wow! Fantastic review thanks ever so much!

5.0

May 23, 2018

Head of Products

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Focus on the Customer & People, great culture and genuine opportunities for personal development

Cons

Not for the faint hearted, need a massive can do attitude in a fast environment

HomeServe Response

Thank you for taking the time to post a review, nothing beats a 'can do' attitude!

4.0

May 22, 2018

good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good place to work, good leaders

Cons

none i can think of

HomeServe Response

Can't ask for more than that (well five stars would've been nice :) )! Thanks for posting a review!

Viewing 1084 - 1086 of 1,141 Reviews

Top companies for "Compensation and Benefits" near you

McMaster-Carr

4.5★Compensation & Benefits

Tokyo Electron

3.9★Compensation & Benefits

College Works Painting

4.0★Compensation & Benefits

HomeServe USA

3.7★Compensation & Benefits

Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep