Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 112 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 86 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 55 reviews)); "Development opportunities" ((in 35 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 35 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Over the last few months, it has become evident that managers don't seem to care." ((in 26 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 14 reviews)); "Communication will always be something that can be improved" ((in 11 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Sep 22, 2014

New experience

Claims handling agent

Recommend

CEO approval

Business Outlook

Pros

This is a really nice place to work in. They try to accomodate for everyones needs. The training is extensive but very good to ensure all employees are competent with their work. Really good perks and benefits of working for the company also.

Cons

The shift patterns explained in the interview changed before I started resulting in me being on a different shift. Parking is very bad as we have parking not only on site but at the LEP site. At interview this was explained that you would be provided with parking onsite.

5.0

Sep 22, 2014

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really good atomosphere. Friendly employees, good room to grow within company. Good learning and help when needed.

Cons

Need to improve systems, parking.

4.0

Sep 22, 2014

Very welcoming company, nice people , good incentives

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, down to earth people, very helpful trainers are vey good and you can have a laugh as well as learning. Good vibe on call centre - nobody judges you - everybody starts at the bottom ! You are always given feedback on calls and supppor is always there if you need it.Most friendly and accomodating call centre ive worked in.

Cons

Parking - have to park about 10 mins away from actual building as there is a waiting list to park at the buiding.

Viewing 1093 - 1095 of 1,141 Reviews

Top companies for "Compensation and Benefits" near you

McMaster-Carr

4.5★Compensation & Benefits

Tokyo Electron

3.9★Compensation & Benefits

College Works Painting

4.1★Compensation & Benefits

HomeServe USA

3.7★Compensation & Benefits

Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep

HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

New experience

Good place to work

Very welcoming company, nice people , good incentives

Top companies for "Compensation and Benefits" near you

Jobs at HomeServe