HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Sep 22, 2014

Recent recruit to Claims Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interview process is fairly straightforward (telephone interview followed by competancy based face -to-face interview). Initial training for the role takes 5 weeks and is of a good standard. In general the company seems friendly towards new staff. A pay progression system for frontline staff has recently been introduced.

Cons

Parking is difficult. New employees are allocated to a car park which is a very, very, long walk to the building. Some mis-information about the parking arrangements was given by the interviewer in response to my questions. Initial pay scales are quite low (although there are opportunities for progression).

5.0
Sep 22, 2014

Recruitment Process/Training

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The process from start to finish was very smooth, fast and efficient. From applying to starting work was a matter of days. Melanie, whom dealt with my application, was extremely helpful and polite. If only all recruiters were as good as her, I felt like I am genuinely wanted as an employee! Thank you!!!

Cons

No cons to speak of. Any issue with regards to hours/rota etc had been taken seriously by Homeserve and dealt with creating a whole new shift pattern to suit our home life.

5.0
Sep 22, 2014

Energising........

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very friendly atmosphere, good progression routes, all the support you need

Cons

some of the shifts are challenging

Viewing 1090 - 1092 of 1,141 Reviews

Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.