HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jun 3, 2015

Great Company

Recommend
CEO approval
Business Outlook

Pros

I first joined as an engineer working in and around the south area. Right from the start the company felt like it would be a great company to work for and it is. The company is very engaging , my managers past and present listen to any ideas and concerns and act on them. I was lucky to be asked, by my current manager, to apply for a safety officer position. Due to my back ground and trade they believed i would be a great asset to have on their team. I have never known any other company to think like that. I was an engineer for 2 years and now a Safety Officer for the Central region. I am, in the next couple of months, being put thought my NEBOSH general cert. throughout my time at HomeServe i have been asked and i have asked for course's and not one has been denied (providing its work related of course). I live in Crawley Sussex and work in Walsall West Midlands and would not change it.

Cons

As and engineer it was the shift patterns and trying to get a good work life balance, working in the office and out in the field communications can be a struggle.

2.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Knows how to make money, and look customers

Cons

Treats all employees like disposable meat

avatar
HomeServe Response
11y
Hello it’s Nigel here Rest assured that over the last 12 months we have invested over eight million pounds in equipment in your division and added over 200 new vehicles to ensure our field team have the best tools to do the job. We take the opinions of our people and our people charter values very seriously and its disappointing that you don’t see this in your role. All ASMs have access to my email and number so please call, email or come and see me on specific issues that we can resolve.
3.0
Apr 22, 2015

Good for higher levels

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good working atmosphere and lots of staff engagement organised

Cons

Money is spent on bringing in senior management from outside into newly created roles. Can be cliquey, and if your face fits, you can move on, if not, or if you're in a lower end role, the only way to move up is to apply. Promotions for people who deserve it can be looked over. Banding of pay structure can be a farce.

Viewing 1117 - 1119 of 1,141 Reviews

Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.