Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 82 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 52 reviews)); "Great opportunities to develop yourself in a career where you truly feel valued and where you make a real difference" ((in 35 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 32 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Managers don’t notice the hard work we do." ((in 24 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

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HomeServe

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,142 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Mar 11, 2023

Homeserve

Customer service

Recommend

CEO approval

Business Outlook

Pros

Some nice colleagues to work with

Cons

Company overworks staff, targets are un realistic

1.0

Mar 10, 2023

Never get ill or ask for help

Change manager

Recommend

CEO approval

Business Outlook

Pros

Wants to put the customer front and center. LGBTQI+ centric

Cons

Never get ill they will overload you with more work to push you out Very much a we say this and do that culture, ugly. All the untruths to your face and then they WhatsApp each other in the leadership team with plans to get rid. FCA needs to look at those messages

4.0

Mar 7, 2023

Great people

Project manager

Recommend

CEO approval

Business Outlook

Pros

People are great. Company is on a downward gradient at the moment, recently bought by venture capital company so May see an increase in investment

Cons

No real strategy and dwindling Customer number

Viewing 133 - 135 of 1,142 Reviews

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Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep